Orion Medical Blog » General

The Effects of New Technologies on Customers

dylan — Wed, 14 Mar 2012 06:02:45 +0000

Developments in technology over the years have changed the way that businesses interact with their customers. Gone are the days when a customer relationship management (CRM) program took care of all customer interactions. Social media has become a major influencer with the development of review sites and the sharing of information. Mobile and other touch devices are also changing the way we interact. This is all influencing the way that business is carried out and the way we interact with our customers.

Technology influences customer’s attitudes and behaviors. Opportunities exist and unfortunately dangers are lurking out there too. This requires a change in marketing focus as it should include the influence that emerging technologies have on customer behavior.

Customers are much more likely to have a direct influence on the marketplace as they have immediate access to information and are also immediately able to share their experiences. Social networks such as Facebook and Twitter are enabling customers to have an influential voice.

The humble computer is no longer the tool that customers use to decide on purchases – they use smart phones, iPads, and laptops to gather immediate information and use social portals to debate and question their potential purchase. There is no longer a restraint on time or place where this occurs.

There are opportunities that arises from this change in behavior. Businesses must move away from established strategies and adapt and embrace developing technologies. This will enable heightened levels of customer interaction and increase business reach. Customers are the lifeblood of any business and this is the perfect time to intensify your relationship with them.

Provided by C3 Touch providers of social customer complaints software

The Effects of New Technologies on Customers is a post from: Orion Medical Blog

Next Day Blinds $200 Givaway

dylan — Tue, 09 Nov 2010 23:52:13 +0000

Next Day Blinds, a quality window blinds and coverings provider in the Washington-Baltimore area, is giving away $200 towards any Next Day Blinds order this week. Find out more about this giveaway.

Next Day Blinds $200 Givaway is a post from: Orion Medical Blog

Obama lays out new US space policy

DMarie — Tue, 06 Jul 2010 15:02:37 +0000

President Barack Obama on Monday laid out an overarching new US policy on outer space, calling for more international and private sector cooperation on exploration, climate change and orbiting debris.

Obama lays out new US space policy is a post from: Orion Medical Blog

NASA Tests Escape System for Spacecraft Cut in Budget

DMarie — Thu, 06 May 2010 22:55:15 +0000

NASA has tested a new way for astronauts to escape during an emergency on the launch pad or liftoff, even though the spacecraft intended to use the system may never carry humans into orbit.

FOR KIDS: Planning for Mars

Jordan — Mon, 03 May 2010 22:54:47 +0000

Obama outlines space program that would take crew beyond the moon

Celebrity Trivia Questions…

FOR KIDS: Planning for Mars is a post from: Orion Medical Blog

Obama outlines new U.S. space exploration plan

Jimmy — Fri, 16 Apr 2010 14:17:11 +0000

The new version of the Orion spacecraft would be launched unmanned to the International Space Station to serve as an escape ship for American astronauts, giving NASA more flexibility from its reliance on Russian Soyuz spacecraft, White House officials said. The president was making a trip to the heart of the U.S. space industry, seeking to explain why he aborted former president George W. Bush’s …

How should the war on drugs be fought?

Jimmy — Wed, 31 Mar 2010 22:45:34 +0000

Hillary Clinton has pledged a broader effort to help Mexico fight drugs gangs. Is this a shift in tactics?

Prognosticating NASA’s future

Jimmy — Mon, 29 Mar 2010 23:04:45 +0000

What are the prospects for NASA’s proposed new exploration plan? Bob Mahoney brackets the range of potential outcomes to see what the most likely scenarios are.

A Half Century of TIROS

Jordan — Mon, 29 Mar 2010 22:59:09 +0000

TIROS 1, the first weather satellite, was launched 50 years ago.

Prepared Statement by NASA Administrator Statement of Charles F. Bolden before the House Subcommittee on Commerce …

Jimmy — Wed, 24 Mar 2010 22:53:49 +0000

Before I discuss the details of the NASA budget request, I would like to talk in general about the President’s new course for human exploration of space. With this budget, the United States has positioned itself to continue our space leadership for years to come.